Customer Care

Customer Care

After Sale Service

Olivia Burton recommends having your timepiece serviced at one of our authorised after-sales service centers. We are pleased to offer the following options for your convenience:

MGI ONLINE

Please visit our after sales service website www.mgiservice.com/oliviaburton. Upon creation of an account with a user ID and password, you may initiate the repair of your Olivia Burton.

MGI MAIL ONLY – No walk-in service at this address:

MGI
109 State Street
Moonachie, NJ 07074
1-800-810-2311

Be sure to include your dated sales or gift receipt if your watch is still covered within the two year limited warranty.

Click to download the Olivia Burton US Repair and Service Request Form

OLIVIA BURTON AUTHORIZED SERVICE CENTERS:

To locate authorized Olivia Burton Service Centers in your area, click here.

Instruction Manual

View our complete Watch Guide